<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=235914&amp;fmt=gif">

Top 10 FAQ's About Our Security

Jun 14, 2017 10:12:26 AM

As a cloud-based, wireless system, we often receive questions about our security. We strongly believe in robust security protocols for IoT devices and strive to be advocates on the subject. Last August, our CEO Deepinder Singh spoke to TechCrunch about protecting IoT devices from botnets.

This FAQ sheet answers the top 10 questions we get about 75F system security.


 question.jpg  GENERAL

 

1.
What is your system doing across the network? Is it connecting to the room units, or does it only use the network to “phone home”?

The CCU (tablet) is taking in a reading of each zone temperature sensor every minute and aggregating that data. The network connection is essentially a drip for data sharing up to the cloud servers.

2.
What are the data use requirements of your Outside Air Optimization and Dynamic Airflow Balancing equipment?

We require 150 kilobytes per second to pass our data up to the cloud.
3.
What wireless protocols does the system support?

We support WiFi 802.11 g/n with or without encryption, WEP, WPA/WPA – PSK 802.1x EAP.
4.
What is the Jetpack for?

When the facility does not offer a Wi-Fi internet connection for 75F to use, the Jetpack is a cellular data modem that can be used instead.
5.
Who needs access to this device?

When an internet connection has been established, Facilisight users (local facility managers) and the 75F support team will access the device via the 75F Web Service.

 

gear.jpg  CONFIGURING

 

6.
Are the settings screens unlocked so we can access them?

During the HVAC system commissioning process, the settings screens are not locked and local installers can access them. It is recommended that a password be placed on the settings screen, but it is not mandatory. This is normally done after commissioning is complete.

7.
Does the 75F device only “call out” to the Web Service, or do any Web Services initiate a connection?

The CCU always initiates the connection (“calls out”) to the 75F Web Services. This eliminates the need for port forwarding.
8.
How does 75F secure its Wi-Fi communication?

75F initiates a SSL 128-bit encrypted connection with our Web Service.
9.
Does 75F receive incoming data or just provide outgoing data?

We only enable outgoing data via SSL (Secure Sockets Layer), which is the standard security technology for establishing an encrypted link between a web server and a browser.

10.
Does 75F need any port forwarding?

No.


As you can see, a strong security system is at the heart of our solution. We strive to create smarter, greener buildings that are not only more comfortable and more efficient – but also more secure.  This security FAQ sheet is available as a free PDF download. For more information about the security of our smart HVAC solution, check out our blog post about IoT and the Security of 75F. Or, download our free White Paper – Overcoming Botnets, Zombies and IoT Security Breaches.

 

Download our Free Security White Paper

Topics: security IOT

Sarah Baker

Written by Sarah Baker

Lists by Topic

see all